Q. What is a Asia-Tourist.com account ?
A: Asia-Tourist.com offers FREE Membership. Your
member account consists of your Personal Contact
Information and Travel Bookings. For individual members,
your Email address is your account name. For Corporate
accounts, your account name will be sent to your
designated contact person.
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Q. What do I get from my Membership ?
A: As a Asia-Tourist.com member, you are able to enjoy
benefits such as:
• Special discount rates on Hotel and Tour bookings;
• A record of your Travel Bookings;
• Full subscription to the Asia-Tourist.com mailing list
offering hot news, great deals, and interesting articles
about Vietnam
• Automatic entry to Asia-Tourist.com promotions.
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Q. How do I become a Member ?
A: Simply complete the Registration Form. Enter a valid
Email address as your Member Name. A Password will be
sent to that address. When you receive your initial
Password, complete the registration process.
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Q. How do I change my Password and account name ?
A:
Login and go to your profile page. Click on the Change
Password link. Enter your new Password, click Submit. It
is currently not possible to change the password you
have been assigned.
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Q: What if I forget my Account Name or Password?
A: If you forget your Account Name, try using your most
common Email addresses. If you can't remember your
Password, send us an Email and we will Email it back to
you.
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Q. Do I need to enter my Personal Contact Information ?
A: Your personal contact information is optional, but it
saves time when filling out booking forms – the
information is automatically inserted. It also lets us
get to know you better and helps us contact you quickly
if we need to.
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Q. How can I change my personal contact information?
A: Simply login, change the information in your
Registration & Profile page and click Submit.
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Q: What's the benefit of a Travel Booking history ?
A: A Travel Booking history lets you view all your
bookings with us since the date you joined. The longer
your Travel Booking history, the greater the discounts
you can enjoy. To view your Travel Booking history, go
to your member profile page and follow the Travel
Booking History link.
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Q: How do I cancel my membership?
A:
Cancel your membership anytime you wish. After
cancelling, you can continue to use the Asia-Tourist.com
website, but will no longer enjoy the benefits offered
to members. To cancel your membership, go to the Login
page, click on the Cancel Membership link under the
member section. Click Cancel Membership to remove your
account. Click OK to confirm your cancellation. Click
Cancel if you change your mind.
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Q: When is
the best time to travel
Vietnam?
A:
Vietnam climate and
temperature are varied and different between regions. So
there is no best time to travel
Vietnam or any time is the best
time to travel to
Vietnam. You could
travel
Vietnam
all year round. At any time of the year, climate is good
in some regions while not so good in some other regions.
You can always select a suitable tour.
Q: What are the hotels like?
A: You always can find good hotels in big cities and
famous tourist spots in
Vietnam.
Hanoi
and HCMC offers the best selection of hotels. However,
it is observed the fast growth of good hotels and
resorts in other tourist spots in the recent years. For
your reference, below is our selection of hotels:
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Q: Who is my guide?
A: We have a strong and multilingual guide team coming
from all regions of the country. They are chosen for
their professionalism, rich knowledge, commitment,
personal ties with the country and region and ability to
inspire and communicate with you. They will be your
dedicated friends during and after your trip. Many of
our customers still exchange email with them long after
their trip.
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Q: What about our meals and transportation?
A: We try our best to provide you a good selection on
meals as well as safe and comfortable means of
transportation. You can find information on meals,
transportation, etc. in the “How we travel” section
following the detail itinerary of each tour.
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Q: Are there any hidden cost you do not mention? What
about tipping?
A: No, there are no other costs. Our price covers
everything except personal expenses. Generally, tipping
is not compulsory. If you are satisfied with your
guides, drivers, a small gratuity is an appropriate way
in which to show appreciation to them.
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Q: It is safe to travel
Vietnam?
A: Many may think
Vietnam is unsafe to
travel. But the fact is quite different, generally
Vietnam
is safe. However, you should exercise caution and use
common sense to avoid incidences of personal misfortune.
But do not worry, our guides will advise you what is “do
and don’t” case by case.
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Q: What about medical insurance?
A: It is advised that travelers should have some form of
medical insurance before arriving in
Vietnam. Although there
are several international medical clinics in
Hanoi and
Ho Chi Minh City, generally the
country still lacks adequate medical care for serious
illnesses and injuries, especially in other areas.
Therefore, we advise that travelers have sufficient
cover for emergency medical care as a precautionary
measure.
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